Introducing Multi-Factor Authentication

Many of the online accounts and software products that you use every day are currently protected by a login and password. That password is a single factor in the authentication process — a way for those products or services to confirm your identity.

Unfortunately, passwords can be easily stolen or hacked, which means that the accounts and data behind those passwords are at risk. Multi-factor authentication adds at least one more layer of identity verification to that process, so your protection against hacking and fraud attempts is much stronger and more secure than a simple password.

How Does Multi-Factor Authentication Work?

This additional verification step could be a prompt that you approve via a mobile app, a randomly generated code that you enter when you log in or even a scanned fingerprint. Typically, multi-factor authentication systems rely on evidence from at least two of the following categories:

  1. Something you know, such as your login and password.
  2. Something you have, such as your smartphone.
  3. Something you are, such as your fingerprint.

You’ve probably used multi-factor authentication in some form already, such as when you use your debit card or withdraw cash from an ATM. You know your PIN number, and you have your debit card. Used together, they protect your account and offer much stronger security than one factor alone.

Introducing Thomson Reuters Authenticator App

The Thomson Reuters Authenticator mobile app makes it possible to add a powerful layer of security to protect the confidential payroll data on your myPay Solutions online portal.

The mobile app enables you to secure your myPay Solutions Direct application and data via multi-factor authentication process by which you verify your identity when you log in to the software, either by approving a login request in the Thomson Reuters Authenticator app or by entering a unique numerical code provided by the app. The requirements for multi-factor authentication are simply an internet connection, a smartphone or tablet and the Thomson Reuters Authenticator app.

This additional security feature for your company can be enabled on an opt-in basis. We strongly advise that you enable multi-factor authentication to strengthen the security of both your company’s data — and Thomson Reuters will be there to support you every step of the way.

How to Activate:

Interested in setting up Multi-Factor Authentication? Follow the setup and activation steps in this Help and How-To Center topic.

If you have any questions regarding this or any of the other security features available with myPay Solutions Direct, please reach out to your payroll specialist.

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